Cancellation Policy
Cancellation Policy
Last updated: 24.11.2025
1. Cancelling a One-Off Order
We aim to dispatch orders quickly, so if you need to cancel a standard (one-off) order, please contact us as soon as possible.
You may request a cancellation within 2 hours of placing the order, provided it has not yet been packed or dispatched.
To cancel, please email hello@3littlebeans.com with:
- Your name
- Your order number
- “Cancellation Request” in the subject line
If your order has already been processed or dispatched, we are unable to cancel it. In that case, please refer to our Returns Policy.
2. Subscription Cancellations
We offer coffee subscriptions for regular deliveries.
You may cancel your subscription at any time via your online account or by emailing us at hello@3littlebeans.com
To avoid being charged for your next subscription order, you must cancel before your next billing date. Once a subscription order has been billed or processed, it cannot be cancelled or refunded, as the coffee is prepared specifically for you.
3. Failed Deliveries & Incorrect Addresses
If a delivery fails due to an incorrect address being provided at checkout or a parcel not being collected from a delivery office or depot in time, we are unable to offer a refund or free replacement on fresh coffee orders.
If you realise you have entered an incorrect address, please contact us immediately at hello@3littlebeans.com If the order has not yet been dispatched, we will do our best to update the details.